FJ CANADA

FJ Micro Technologies

Software engineering, business systems, communications and intelligent automation.

Overview

Technology experience applied to today’s business challenges

FJ Micro Technologies is the software and IT solutions division of FJ Canada Limited. Its direction draws on an IT career that goes back to 1985, from COBOL and FORTRAN programming and DOS-based XT computers to networking, web technologies, CRM systems, automation and AI agents.

Today, our focus is on designing and developing useful software, integrating communications and business workflows, and exploring AI-assisted automation that helps organizations work more effectively.

What we do

Services

  • AI agents

    AI agents that carry out defined tasks inside business and personal consumer applications, with people kept in charge.

  • Custom software development

    Web applications, business portals, databases, internal tools and tailored software systems built around defined requirements.

  • Requirements analysis and SRS

    Business discovery, process mapping, functional requirements, Software Requirements Specifications, system architecture and implementation planning.

  • CRM and enterprise workflows

    Lead management, customer records, quotations, business communications, workflow automation and operational reporting.

  • Business communications

    PBX and VoIP integration, browser-based calling, agent workspaces, call routing and communications workflows.

  • Marketing and messaging platforms

    Customer segmentation, SMS and messaging workflows, campaign scheduling, delivery tracking and communications integration.

  • AI and automation

    AI-assisted processes, business widgets, intelligent workflow concepts, customer-service automation and integration with existing applications, subject to project scope and validation.

  • Integration and technical support

    APIs, application integration, deployment support, troubleshooting, maintenance and operational improvement.

Products

Software portfolio

  • FJ CRM

    An integrated business operations and customer relationship management environment, with lead workflows, quotations, communications and customer records.

  • FJ PBX

    Business telephony, SIP/VoIP connectivity and PBX integration.

  • FJ PhonePad

    Browser-based calling and call management integration.

  • FJ Reach

    A business marketing application for SMS and WhatsApp broadcasting, currently in development.

  • FJ Raven

    The future version of our client portal: a consumer communications app with messaging, voice calling and more, in future development.

Product information is provided for general information. Trial versions and detailed product information will be available on the FJ Micro Technologies website.

How we engage

We can contribute to business requirements, software architecture, application development, integrations and technical support. Delivery scope, staffing, service levels and commercial terms are determined for each engagement.

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